# Lunarlink Solutions

> Toronto's integrated security partner. Video, access, alarm, and cybersecurity, installed and supported locally.

> Service area: Toronto and the Greater Toronto Area. Phone: 647-670-2220. Email: info@lunarlinksolutions.com.

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## Solutions

- [Video surveillance](https://lunarlinksolutions.com/solutions/video-surveillance): HD and 4K cameras with AI analytics, remote access, and privacy zones, engineered for Toronto commercial and industrial sites.
- [Access control](https://lunarlinksolutions.com/solutions/access-control): Mobile credentials, biometric readers, and visitor management, from a single front door to multi-site deployments.
- [Intercoms](https://lunarlinksolutions.com/solutions/intercoms): IP intercoms for lobbies, gates, and tenant spaces, tightly integrated with access control and mobile apps.
- [Alarms & sensors](https://lunarlinksolutions.com/solutions/alarms-sensors): Intrusion, environmental, and air-quality sensing, with optional 24/7 monitoring through a licensed Canadian central station.
- [Cybersecurity](https://lunarlinksolutions.com/solutions/cybersecurity): Protect the digital surface around your physical security: network segmentation, firmware governance, and endpoint hardening.
- [Structured cabling](https://lunarlinksolutions.com/solutions/structured-cabling): Low-voltage cabling and network backbone, from a single office tenancy to multi-floor commercial buildings.
- [IoT & smart building](https://lunarlinksolutions.com/solutions/iot): Sensors, automation, and integrations for buildings that run on real occupancy data: lighting, HVAC, presence, and more.
- [Audio / visual](https://lunarlinksolutions.com/solutions/audio-visual): Conference, paging, and display systems, installed to the same cabling and network standards as your security stack.

## Products

- [Cameras](https://lunarlinksolutions.com/products/cameras): Dome, bullet, PTZ, and thermal cameras from the manufacturers that actually perform in Canadian weather and Canadian buildings.
- [Intercoms](https://lunarlinksolutions.com/products/intercoms): IP video intercoms for lobbies, gates, and tenant entries: cloud-managed, mobile-ready, and integrated with access control.
- [Readers](https://lunarlinksolutions.com/products/readers): Card, mobile, and biometric readers for every security grade, from staff doors to data-centre mantraps.
- [Keypads](https://lunarlinksolutions.com/products/keypads): PIN-entry devices for doors, gates, and zones where card or mobile credentials aren't practical.
- [Sensors](https://lunarlinksolutions.com/products/sensors): Motion, glass-break, environmental, and air-quality sensors, integrated with alarms, building automation, and video.

## Industries

- [Commercial office](https://lunarlinksolutions.com/industries/commercial-office): Multi-tenant offices, coworking, and head offices across the GTA: security that matches a modern workplace.
- [Retail](https://lunarlinksolutions.com/industries/retail): Loss prevention, people counting, and after-hours protection for storefronts and multi-location retail.
- [Healthcare](https://lunarlinksolutions.com/industries/healthcare): Patient privacy, restricted-area access, and 24/7 coverage for clinics, labs, and specialty practices.
- [Financial services](https://lunarlinksolutions.com/industries/financial): Branch surveillance, vault access, and cyber-physical integration for credit unions, brokerages, and financial offices.
- [Manufacturing](https://lunarlinksolutions.com/industries/manufacturing): Perimeter, floor-level, and process-area security for production facilities, without getting in the way of operations.
- [Government](https://lunarlinksolutions.com/industries/government): Municipal, provincial, and federal facility security, with audit-ready records and formal handover documentation.
- [Smart buildings](https://lunarlinksolutions.com/industries/smart-buildings): Integrated security for buildings that already run on occupancy, automation, and tenant-experience data.
- [Education](https://lunarlinksolutions.com/industries/education): Campus-wide video, access, and lockdown systems for schools, post-secondary, and private education facilities.
- [Hospitality](https://lunarlinksolutions.com/industries/hospitality): Hotels, restaurants, and event spaces: security that's guest-friendly and staff-focused, not intrusive.
- [Warehouse & logistics](https://lunarlinksolutions.com/industries/warehouse-logistics): Dock, yard, and in-transit visibility for distribution centres and 3PL operations across the GTA.
- [Multi-residential](https://lunarlinksolutions.com/industries/multi-residential): Intercom, access, and amenity security for condos, apartment buildings, and rental portfolios.
- [Cannabis](https://lunarlinksolutions.com/industries/cannabis): Health Canada-ready surveillance and access for licensed producers, processors, and retail storefronts.

## Service Areas

- [Toronto](https://lunarlinksolutions.com/service-areas/toronto): Downtown & central core
- [North York](https://lunarlinksolutions.com/service-areas/north-york): Midtown & Yonge corridor
- [Etobicoke](https://lunarlinksolutions.com/service-areas/etobicoke): West end & airport-adjacent
- [Scarborough](https://lunarlinksolutions.com/service-areas/scarborough): East end industrial & retail
- [Mississauga](https://lunarlinksolutions.com/service-areas/mississauga): Airport & corporate corridor
- [Vaughan](https://lunarlinksolutions.com/service-areas/vaughan): North of 407 logistics belt
- [Richmond Hill](https://lunarlinksolutions.com/service-areas/richmond-hill): Yonge corridor north
- [Markham](https://lunarlinksolutions.com/service-areas/markham): 404 & Hwy 7 tech belt
- [Brampton](https://lunarlinksolutions.com/service-areas/brampton): 410 corridor warehousing
- [Oakville](https://lunarlinksolutions.com/service-areas/oakville): QEW west commercial

## Neighborhoods

- [Financial District](https://lunarlinksolutions.com/service-areas/toronto/financial-district): Head offices, trading floors, and premium retail at grade, with dense security overlap.
- [King West & Liberty Village](https://lunarlinksolutions.com/service-areas/toronto/king-west): Media, ad-tech, and creative-sector HQs with open-plan offices and mixed-use towers.
- [Distillery & East Bayfront](https://lunarlinksolutions.com/service-areas/toronto/distillery-district): Heritage fabric on Cherry and Mill streets, plus purpose-built condos along the waterfront.
- [Port Lands & Leslieville](https://lunarlinksolutions.com/service-areas/toronto/port-lands): Film, logistics, and growing creative industry along the east-end waterfront.
- [Yonge & Eglinton](https://lunarlinksolutions.com/service-areas/north-york/yonge-eglinton): Densifying midtown node with new office-over-transit and vertical retail.
- [Willowdale & North York Centre](https://lunarlinksolutions.com/service-areas/north-york/willowdale): Medical-office corridor along Yonge plus condo amenity coverage for tower operators.
- [Airport Corporate Centre](https://lunarlinksolutions.com/service-areas/mississauga/airport-corporate-centre): Class A and B office stock around Pearson with logistics overflow.
- [Meadowvale](https://lunarlinksolutions.com/service-areas/mississauga/meadowvale): Mature corporate campus node with a pharmaceutical and life-sciences anchor.
- [Vaughan Metropolitan Centre](https://lunarlinksolutions.com/service-areas/vaughan/vaughan-metropolitan-centre): Subway-connected office and condo node north of the 407.
- [Concord industrial](https://lunarlinksolutions.com/service-areas/vaughan/concord): Logistics, manufacturing, and distribution belt north of Steeles.
- [Markham Centre & 404 tech belt](https://lunarlinksolutions.com/service-areas/markham/markham-centre): Tech-sector HQs, data centres, and smart-building deployments along the 404.
- [Heartland Business Community](https://lunarlinksolutions.com/service-areas/brampton/heartland): Major 3PL, manufacturing, and cold-chain hub around the 401 / 410.

## Insights

- [Welcome to Lunarlink](https://lunarlinksolutions.com/insights/welcome): A brief intro to who we are, what we build, and why local matters for Toronto security.
- [Choosing cameras without getting oversold](https://lunarlinksolutions.com/insights/choosing-cameras-without-getting-oversold): A short field guide to camera selection for commercial sites: how to avoid paying for resolution and analytics you'll never use.
- [Access control for hybrid offices](https://lunarlinksolutions.com/insights/access-control-for-hybrid-offices): Mobile credentials, HR-system integration, and what actually changes when your office is only full three days a week.
- [Where physical security meets cybersecurity](https://lunarlinksolutions.com/insights/where-physical-security-meets-cybersecurity): The quiet risk in every modern security install: internet-connected cameras, intercoms, and access controllers sitting on a flat network.
- [After-hours incident: a case study](https://lunarlinksolutions.com/insights/after-hours-incident-a-case-study): How a retail client went from missing thousands in overnight shrinkage to a clean week, using video, access, and alarm together.

## Case Studies

- [Multi-store retail: tightening overnight loss prevention](https://lunarlinksolutions.com/case-studies/multi-store-retail-loss-prevention): A multi-store retail footprint running legacy DVRs, unmonitored alarms, and a fob system that hasn't been audited in years is a common starting point. After-hours incidents can't be reconstructed, alarm events arrive without video context, and former-employee credentials are often still active. A typical deployment for this scenario ties access, video, and alarm onto a single platform, so every after-hours event carries a credential, a clip, and a documented dispatch decision. HR-synced access keeps the credential list clean, and a single dashboard replaces per-store logins.
- [Healthcare: PHIPA-aware coverage for a multi-practitioner clinic](https://lunarlinksolutions.com/case-studies/phipa-aware-multi-practitioner-clinic): Clinics that inherit a camera system from a prior tenant often surface two compliance flags at once during an IT audit: cameras pointed at clinical interiors, and unaudited access to controlled samples. Devices on a flat network and shared admin credentials are typical companions. A privacy-by-design deployment masks transition cameras adjacent to clinical space, applies dual-credential access for sample storage, segments security devices onto a dedicated VLAN, and documents PHIPA-aligned retention. This is the architecture pattern an external IT partner can sign off on.
- [Logistics: dock and yard visibility for a distribution centre](https://lunarlinksolutions.com/case-studies/logistics-dock-yard-visibility): Distribution centres operating without LPR or WMS-linked video typically face slow event reconstruction, manual driver verification at the gate, and shift-change blind spots. A single contested trailer can require hours of footage review to resolve. A typical deployment for this profile combines LPR at every gate, outdoor-rated cameras at each dock face, and WMS-linked video review at pick-and-ship stations, turning trailer movement and pick events into searchable, time-stamped records.
- [Commercial office: unifying video, access, and visitor flow in a tower](https://lunarlinksolutions.com/case-studies/commercial-tower-platform-consolidation): Towers that have absorbed property-management transitions or tenant turnover often run several incompatible systems: two VMS platforms after an acquisition, a legacy access panel without an API, and an aging lobby intercom. Tenants can't get unified visitor passes and the security desk spends most of its shift reconciling logs. Consolidating onto a single cloud platform restores per-suite role-based admin, ties intercom calls to the suite directory, and produces a unified audit trail, freeing the security desk from reconciliation work and letting tenants self-serve visitor passes.
- [Multi-residential: replacing an end-of-life system in a high-rise condo](https://lunarlinksolutions.com/case-studies/high-rise-condo-end-of-life-replacement): Aging condo systems often combine failing cameras, buzzer-only intercoms, and credential lists that have been duplicated off-site by previous vendors. After-hours access complaints and parking incidents can become recurring board agenda items. A phased replacement that re-issues every credential with encrypted profiles, brings intercom calls to resident mobiles, and adds garage access logging modernises the building's security posture without displacing residents.
- [Manufacturing: hardening an OT network for a food-grade plant](https://lunarlinksolutions.com/case-studies/manufacturing-ot-network-hardening): Plants where PLCs share the office VLAN (often with default camera credentials still in place) are commonly flagged in customer audits as a single-laptop-from-downtime risk. The fix is structural rather than a single configuration change. A typical hardening pass segments OT and IT networks, vaults per-device credentials, applies dual-custody access to the server room, and backs up the HMI historian offsite. This is the architecture pattern customer audits expect to see.

## Buyer Guides

- [Security buyer's guide: cannabis production and retail](https://lunarlinksolutions.com/guides/cannabis-production): Health Canada's GPP requirements, 24/7 camera coverage, two-factor vault access, and the pitfalls we see most often in licensed producer deployments.
- [Security buyer's guide: healthcare clinics and specialty practices](https://lunarlinksolutions.com/guides/healthcare-clinics): PHIPA-aware camera placement, privacy zoning, access control for clinical vs administrative areas, and audit-ready event logs.
- [Security buyer's guide: condos and multi-residential buildings](https://lunarlinksolutions.com/guides/multi-residential): Lobby, mail, elevator, parking, amenity, and perimeter coverage for condo boards and property managers. Plus tenant-privacy friction points.
- [Security buyer's guide: manufacturing and industrial](https://lunarlinksolutions.com/guides/manufacturing-industrial): Perimeter, yard, dock, and production-floor coverage that stays out of process safety. Designed for sites with real OT-network boundaries.
- [Security buyer's guide: bank branches and financial services](https://lunarlinksolutions.com/guides/financial-services): Branch, vault, ATM, and back-office security for OSFI-regulated institutions and independent financial practices.
- [Security buyer's guide: commercial office and hybrid workplaces](https://lunarlinksolutions.com/guides/commercial-office): Lobby, floor, amenity, and IT-room coverage for single- and multi-tenant offices. Plus access control tuned for hybrid schedules.

## Comparisons

- [Axis vs Avigilon vs Verkada: which camera platform fits a Toronto office?](https://lunarlinksolutions.com/compare/axis-vs-avigilon-vs-verkada): An integrator's honest comparison of the three platforms we specify most often for commercial offices in the GTA.
- [Genetec Synergis vs Verkada Access: which access platform is right?](https://lunarlinksolutions.com/compare/genetec-vs-verkada-access): Two dominant modern access platforms, two very different philosophies. Here's how to choose for your building.
- [Cloud VMS vs on-prem: which video architecture wins for mid-market?](https://lunarlinksolutions.com/compare/cloud-vms-vs-on-prem): The cloud-vs-on-prem debate for video has real tradeoffs. Here's how we think about it per project.

## Compliance

- [PIPEDA: Personal Information Protection and Electronic Documents Act](https://lunarlinksolutions.com/compliance/pipeda): Federal (Canada). PIPEDA governs how businesses collect, use, and disclose personal information. Video surveillance falls squarely inside its scope, which means every commercial camera deployment has a PIPEDA angle whether the installer addresses it or not.
- [PHIPA: Personal Health Information Protection Act](https://lunarlinksolutions.com/compliance/phipa): Ontario. PHIPA is Ontario's governing statute for personal health information. For security system design, it places heavy restrictions on where cameras can go, what they can capture, and how long any related information may be retained.
- [Ontario Private Security & Investigative Services Act (PSISA)](https://lunarlinksolutions.com/compliance/ontario-esa-act): Ontario. PSISA (administered by the Ministry of the Solicitor General) licenses security businesses and individuals in Ontario. Related to electrical and low-voltage work, the Electrical Safety Authority (ESA) licenses low-voltage contractors and mandates the safety standards that low-voltage installations must meet.
- [ULC-listed central station monitoring](https://lunarlinksolutions.com/compliance/ulc-monitoring): Canada (national). ULC (Underwriters Laboratories of Canada) certifies central monitoring stations against standards including ORD-C1023 and CAN/ULC-S561. Many insurance policies, cannabis licences, and high-risk commercial deployments specifically require ULC-listed monitoring, not any available provider.

## Resources

- [Commercial site security assessment checklist](https://lunarlinksolutions.com/resources/commercial-site-security-assessment-checklist): The walkthrough checklist we use on every new commercial site, adapted so your facilities or IT team can run it without an integrator in the room.
- [Access control RFP template](https://lunarlinksolutions.com/resources/access-control-rfp-template): A vendor-neutral RFP scaffolding document for organizations evaluating modern access control platforms (Genetec, Verkada, HID, Brivo, etc.).
- [Camera coverage planning worksheet](https://lunarlinksolutions.com/resources/camera-coverage-planning-worksheet): A scene-first planning worksheet that starts from the events you need to investigate and works backward to sensors, placements, and analytics.

## Key Pages

- [Contact](https://lunarlinksolutions.com/contact): Reach the team for a quote or consultation.
- [Quote](https://lunarlinksolutions.com/quote): Request an instant quote.
- [Residential](https://lunarlinksolutions.com/residential): Home security packages for Toronto and the GTA.
- [Tools](https://lunarlinksolutions.com/tools): Free planning tools: ROI calculator, coverage estimator, security score.
- [Referral](https://lunarlinksolutions.com/referral): Partner referral program.
- [Subcontractors](https://lunarlinksolutions.com/subcontractors): Apply to subcontract with Lunarlink.
- [About](https://lunarlinksolutions.com/about): Company background and team.
- [Careers](https://lunarlinksolutions.com/careers): Open roles.
- [Support](https://lunarlinksolutions.com/support): Customer support and service requests.