5 Signs Your Intercom System Is Outdated and Hurting Security In today’s world, your intercom system is more than just a way to buzz people in — it is the first line of defense for your property. Whether you manage a condominium, office, or commercial building, outdated intercom technology can expose you to serious risks. Here are five clear signs your intercom system is due for an upgrade — and what you can do about it. 1. Poor Sound Quality or Dropped Calls If residents or tenants constantly complain about muffled voices or missed connections, your intercom is no longer dependable. In an emergency, every second counts — and poor audio can delay response times. Solution: Modern systems use VoIP and 4G/5G connections, ensuring clear communication no matter where you are. 2. No Video Capability Audio-only intercoms were standard 10–15 years ago, but today they are a major security gap. Without video, there is no way to verify who is at the door. Solution: A video intercom system allows tenants or staff to see visitors in real time, reducing the risk of unauthorized access. 3. Limited Remote Access If your intercom only works when someone is physically on-site, you are stuck in the past. In Toronto, where property managers may oversee multiple sites, this is a huge inefficiency. Solution: Cloud-based intercoms let you grant access from your smartphone, whether you are at the office, at home, or traveling. 4. Frequent Repairs and Downtime Older systems break down often, requiring constant service calls. Not only is this expensive, but it also leaves your property vulnerable during downtime. Solution: Upgrading to a modern, IP-based system reduces maintenance needs and integrates easily with your other security systems (CCTV, access control, alarms). 5. No Integration with Access Control A standalone intercom is only half a solution. If it does not integrate with your door strikes, keypads, or card readers, you are missing out on both security and convenience. Solution: Integrated systems ensure a single, seamless platform where you can control access, review logs, and monitor cameras together. The Cost of Staying Outdated An outdated intercom is not just inconvenient — it is a liability. Break-ins, unauthorized access, and tenant dissatisfaction can all stem from ignoring these warning signs. The good news? Upgrading does not have to be disruptive. Today’s systems are designed to retrofit into existing wiring and scale with your building’s needs. Conclusion: Take the First Step Toward Safer Buildings If you recognized even one of the signs above, it is time to consider an upgrade. At Lunarlink Solutions, we specialize in modern intercom and access control systems designed for Toronto’s residential and commercial properties. Contact us today to schedule a free consultation and discover how a smarter intercom can protect your property.
